September 19, 2022

What are the Steps for Processing Documents in Banking?

Processes in banks can be complex both from an insider and outsider perspective. Yet, it is work of the bank to make its processes easier and compliant boosting customer experience. This article discusses one such aspect i.e. document processing and what can be done to fix it.

Many people dread going through the process of applying for a loan - it can be time-consuming and complicated. But what if there was a way to make the process easier? Here, we'll show you how automating loan origination documents in banking  can help you improve your efficiency and close more loans in less time.

How do Documents in Banking for Loan Processing get Processed?

In today's digital world, many banks still use manual and paper-based loan approval procedures. When you need to process a document in banking, such as a loan application, there are several steps you will need to take. Here is a guide to help you through the process.

Client Management 

The first step is client management, which involves gathering financial and other pertinent information from prospects and customers. This work usually involves filling out forms, printing out documents, and keeping a physical file of clients, which can take a lot of time and result in incorrect data being entered into the bank system. 

Credit Analysis 

The second phase of the process involves credit analysis, which is the process of disseminating financial information obtained from your prospects or customers. This process is tedious and repetitive. 

Credit Presentation 

For many lenders, credit presentation is just another manual exercise that involves creating and combining a variety of independently detailed documents.  In the case of a new partnership, submitting documents related to the partnership is particularly time-consuming due to their highly specific formats.


When performing loan reviews, loan covenants are one of the first things a specialist looks for. In many loan agreements, specific loan covenants are outlined, but they are frequently forgotten or ignored throughout the life of the loan. Banks also struggle with identifying a systematic method of gathering financial data to comply with ticklers, covenants, and policy exceptions.

Management of Portfolio Risks

It is difficult for banks to see what risks exist in  the  management of portfolios and how these exposures change over time when they rely on manual, paper-based loan underwriting techniques. Lenders specify the risk appetite thresholds for their loan officers, and most have set appropriate portfolio restrictions based on those thresholds. It is not practical for lenders to develop these criteria without access to reliable portfolio reporting platforms.

How does AI fit into the various steps of document processing in banking?

Banks are increasingly turning to artificial intelligence (AI) to help with various stages of the loan process. By using AI, banks can speed up the process and improve accuracy. These are some of the reasons why AI can be used in various steps of document processing in banks:

1. Pre-qualification: AI can help banks gather information about potential borrowers and assess their creditworthiness. This can save time and resources that would otherwise be spent on manual processing of documents in banking

2. Application: AI can be used to verify the information provided in a loan application. This includes verifying employment history, income, and asset ownership.

3. Underwriting: AI can help banks assess risk and make decisions about whether or not to approve a loan. AI can also help identify potential fraud. This can include things like scanning and assessing documents  in banking  for authenticity, or flagging potential frauds. 

4. Servicing: AI can be used to automate customer service tasks, such as responding to questions about loan balances or payments. This can free up staff to handle more complex tasks.

5. Collection: If a borrower falls behind on their loan payments, AI can be used to contact them and try to collect the debt. This can help banks avoid having to write off bad loans.

How is Data Collection and Processing of Documents in Banking  Weighing Down their Speed?

Data collection and processing of documents in banking are considered vital to giving customers the best service possible. Unfortunately, this process consumes a significant amount of bank time, producing issues in other aspects of the organization.

One reason data collection and processing  of documents in banking is taking up so much time is that it is often done manually. This means that banks are required to gather information from customers on a one-on-one basis, which can be time-consuming and difficult. Additionally, banks must also process this information in order to make decisions about customer loans and deposits. This process can be complex and take a long time, which is why many banks are looking to automate processing of documents in banking .

Another reason data collection and processing of documents  is taking up so much time is because it requires a lot of computing power. This is because banks need to process large amounts of data in order to make informed decisions. In some cases, this data can be extremely detailed, which can require a lot of resources to handle.

Overall, data collection and processing of documents in banking is taking up a lot of bank time, which is causing problems in other areas of the business. Automating this process is critical in order to improve the efficiency of banks and ensure that they are able to provide the best possible service to their customers.

What can be done to Automate Document Processing in Banking to make the Loan Process go further?

Many banks are now using automation of documents in banking to help speed up the loan process. By automating certain tasks, the bank can focus on other important aspects of the loan, such as underwriting and customer service. Additionally, automation can help to ensure that all of the required documentation is collected and that the loan is processed correctly. This can help to prevent delays and errors in the loan process. Automated techniques can help your loan organization process loans much faster with the following steps.

  • In client management, automating the application process and allowing applicants to complete online applications can minimize human error in manual data entry.
  • In credit analysis, automation can help reduce errors and reduce the time required to construct each spread, which speeds up the processing documents in banking. In addition, it allows the analyst to access information beyond what the customer has provided during the application process.
  • Automated credit decisioning software can assist in eliminating errors, process outliers, and other inefficiencies. By analyzing big data and using techniques like regression analysis and predictive analytics, lenders can generate loans that maximize profits and limit risk.
  • In an automated covenant, calendar alerts ensure that the correct information is collected in a timely manner. Automated notifications are sent if the required documents are not collected or covenants are not met. By using dashboard notifications, automated testing can identify potential and immediate data breaches as soon as they enter the system.

How are  Banks  making use of Document Automation to Process Documents Faster ?

Lenders can easily approve documents in banking and request information from clients with an automated collection and follow-up process. Furthermore, it provides a streamlined dashboard showing loan status. It gives company leaders better insight into the loan pipeline.  The use of automated document gathering technology also increases regulatory compliance through standardized communication templates. This eliminates the need to navigate confidential client files through staff inboxes. Additionally, it keeps a record of all communication and documents, which are accessible at all times. 

Why does the Banking Industry need visionERA IDP?

The following are some of the use scenarios that VisionERA Intelligent Document Processing can handle in the banking industry : 

  • Processing of Mortgage Documents

  • Processing of Financial Documents

  • Data Extracted from Bank Reports

  • Cheque Image Processing

  • Processing of Credit Finance

  • Onboarding of new customers

With the VisionERA IDP, data can be read, captured, and separated using a number of capabilities such as Machine Learning (ML), Optical Character Recognition (OCR), and Natural Language Processing (NLP), and then entered into the bank's portals using the information captured. This leads to full data integration, which can prove to be beneficial for processing colossal amounts of documents in the banking sector. Besides, it has numerous other applications in the financial industry as it accurately extracts data from any form of document, structured or unstructured, from any template, processing large amounts of data at once.

VisionERA comes with a bespoke DIY workflow capability. It means that the user can design his or her own workflow for dealing with any given use case. In addition, VisionERA has assisted enterprises in increasing productivity by approximately 300% and decreasing turnaround time by 98%.


The automation of the process of processing documents in banking has increased efficiency across a number of sectors around the world. VisionERA's fully integrated document workflow automation capability can assist banks in streamlining and automating paper-intensive and error-prone document workflows. VisionERA, designed by specialists to provide data accuracy and decrease errors, can assist banks in securing business important information in a short period of time while easing repetitive, document-heavy activities in their day-to-day operations while minimizing human participation.

To know more about VisionERA book a demo with us now.

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