July 31, 2023

The Fundamentals of Intelligent Document Processing

This article delves into the fundamentals of Intelligent Document Processing, exploring its underlying principles, key components, and real-world applications. From its role in various industries to the benefits it offers, we will uncover how IDP is reshaping the way businesses handle their documents, paving the way for enhanced efficiency, accuracy, and data-driven decision-making.

In today's data-driven world, organizations face a constant influx of information, often trapped within unstructured documents. Conventional manual document processing methods are not only time-consuming and error-prone but also unable to cope with the growing volume of data.  

Intelligent Document Processing (IDP), a revolutionary technology that leverages the power of artificial intelligence and machine learning to transform document-centric workflows. IDP goes beyond traditional Optical Character Recognition (OCR) by understanding the context of documents, extracting valuable insights, and automating complex data processing tasks.  

Whether you are a seasoned professional seeking to optimize your organization's document management or a curious individual eager to learn about cutting-edge technology, this article will equip you with the knowledge to embrace the transformative capabilities of Intelligent Document Processing.


What is Intelligent Document Processing (IDP)?


Can a system review different types of documents coming into a single email?  

Yes, an advanced Intelligent Document Processing (IDP) system, like VisionERA, can review different types of documents arriving in a single email. The system can use OCR technology and machine learning algorithms to extract data and understand the context from various document formats, such as invoices, receipts, contracts, and more, within the email attachments. This capability streamlines document processing, enhances efficiency, and reduces the need for manual intervention.

Read more: How Intelligent Document Processing Empowers the Automotive Sector


What is the difference between Intelligent Document Processing(IDP) and Optical Character Recognition (OCR) technology?

The main difference between IDP and OCR technology is their scope and capabilities. OCR is a subset of IDP and focuses solely on converting scanned images or text in images into machine-readable text. On the other hand, IDP goes beyond OCR by incorporating artificial intelligence and machine learning to comprehend documents' content, extract data, and automate complex document-centric tasks.


Is IDP basically combining OCR with RPA?

While OCR technology is a component of IDP, IDP is not just the combination of OCR with Robotic Process Automation (RPA). IDP integrates OCR with advanced AI and machine learning to enable intelligent data extraction, document understanding, and workflow automation. While RPA can automate repetitive tasks, IDP brings intelligence to the data processing aspect of those tasks.


What is IDP and would it be useful in a public organization such as a municipality?

IDP is an advanced technology that automates document-centric processes using AI, machine learning, and OCR. Yes, IDP would be useful in a public organization like a municipality. It can streamline tasks such as processing citizen forms, permit applications, land records, and invoices. IDP's ability to handle unstructured data and enhance accuracy would significantly improve efficiency and reduce manual workloads.


What are the benefits of IDP?

The benefits of IDP include improved accuracy in data extraction, reduced manual errors, enhanced efficiency in document processing, faster turnaround times, better compliance, and cost savings through reduced manual labor. IDP also enables businesses to gain valuable insights from documents, leading to data-driven decision-making and improved customer service.


How do you see the relation between IDP and RPA?

The relationship between IDP and RPA is complementary. RPA focuses on automating repetitive tasks, while IDP enhances the automation process by intelligently extracting and processing data from unstructured documents. When combined, IDP and RPA form a powerful automation solution that can handle end-to-end processes involving both structured and unstructured data.


What is IDP and how does it work?

IDP, Intelligent Document Processing, is a technology that uses AI, machine learning, and OCR to automate document-centric tasks. It processes unstructured data, such as scanned documents and images, extracting relevant information and organizing it in a structured format. The system learns from user feedback, continuously improving accuracy over time.


How can I solve business problems with this tool?

IDP can solve business problems by automating manual document processing tasks, reducing errors, and increasing efficiency. It can handle diverse document types, streamline workflows, and accelerate data-driven decision-making, leading to cost savings, improved compliance, and enhanced customer service.


Is IDP an RPA Solution?

While IDP can be integrated with RPA solutions, it is not an RPA solution in itself. IDP focuses on automating the document processing aspect of tasks by understanding and extracting data from unstructured documents. When combined with RPA, it enhances the overall automation capabilities of a business process.


Why should I use Intelligent Document Processing(IDP)?

Using IDP can bring numerous benefits to your organization, including increased efficiency, reduced manual errors, faster processing times, improved compliance, and cost savings. By automating document-centric tasks, IDP allows your employees to focus on higher-value activities and enables better data-driven decision-making, ultimately leading to a competitive advantage in your industry.


Where to use Intelligent Document Processing(IDP)?


Do you have any practical examples of IDP in banking?

In banking, IDP is used for automating Know Your Customer (KYC) processes, extracting data from loan applications, processing mortgage documents, handling trade finance documents, and managing customer onboarding. It expedites these document-centric tasks, reduces errors, and ensures compliance with regulatory requirements.


What is the best Intelligent Document Processing(IDP) tool?

VisionERA is the best IDP tool because it possesses several key features to ensure optimal performance and value for businesses. First and foremost, it should offer advanced Optical Character Recognition (OCR) capabilities, enabling accurate data extraction from various document types, including scanned images and PDFs.  

Learn more: Top 9 Intelligent Document Processing Use Cases in Insurance Sector for 2023


What are typical processes/areas of application where RPA and document processing are combined?

Typical areas where RPA and document processing are combined include invoice processing, purchase order management, contract management, and HR onboarding. RPA assists in automating repetitive tasks, while IDP enables data extraction from unstructured documents, creating a powerful automation solution.


Can you name some less obvious use cases for IDP, apart from the low-hanging fruits (invoice handling, etc.)?

Less obvious IDP use cases include analyzing customer feedback from surveys, extracting insights from research reports, automating compliance document management, processing legal contracts, and automating procurement and supplier document management.


What are the most useful cases or scenarios to use IDP?

IDP is most useful in tasks involving a high volume of unstructured documents, complex data extraction, and the need for accuracy and compliance. Industries like finance, healthcare, insurance, and legal sectors greatly benefit from IDP's capabilities.


How and where can it be applied?

For incorrect data in documents, IDP can apply confidence scoring to flag uncertain extractions. Human intervention is required to review and correct ambiguous cases, and this feedback can be used to train the machine learning models for future improvements. IDP should be integrated into a feedback loop to continuously learn and enhance accuracy over time.


What are the challenges?


What are the worst practices with  Intelligent Document Processing(IDP)?

Worst practices with IDP include solely relying on the technology without proper human oversight, neglecting to update or retrain the machine learning models regularly, and implementing IDP without a clear understanding of the specific business needs and processes. Failing to integrate IDP with existing systems and overlooking data security measures can also lead to suboptimal results and potential data breaches.


Which major challenges have you seen when customers implement IDP?

Common challenges when implementing IDP include dealing with unstructured or poorly formatted documents, ensuring accuracy in data extraction, handling documents in multiple languages, and integrating IDP with legacy systems. Additionally, managing the change within the organization and getting buy-in from stakeholders can also pose significant challenges during the implementation process.


What are the reasons for slow adoption in the market?

The slow adoption of IDP in the market can be attributed to factors such as initial implementation costs, concerns about data security and privacy, the complexity of integrating IDP with existing systems, and the need for cultural shifts within organizations to embrace automation. Lack of awareness about IDP's benefits and limited understanding of how it can address specific business challenges may also hinder its adoption.


What are the limitations of IDP?

IDP's limitations include difficulties in accurately processing handwritten or cursive text, challenges with complex document layouts, and the potential for errors in processing data from images with low resolution or poor quality. IDP may struggle with understanding context and may require manual intervention for ambiguous cases. Moreover, it may not fully replace human decision-making for complex tasks that require judgment and critical thinking.

Explore more: Why you need to switch to intelligent document processing to level up your hospitality services?


Which are the most important areas to consider setting yourself up for success?

To set oneself up for success with IDP, it is crucial to conduct a thorough analysis of the organization's document processing needs and select an IDP solution that aligns with those requirements. Adequate training and continuous improvement of the machine learning models are essential to ensure accuracy and efficiency. Collaborating with all stakeholders, providing comprehensive training to employees, and conducting regular audits to monitor performance and address any issues are also vital for successful implementation. Additionally, integrating IDP with existing systems seamlessly and prioritizing data security measures will enhance the overall success of IDP adoption.



AmyGB.ai is an AI research company that builds Intelligent Document Processing software to solve real world problems using advanced technology such as Computer Vision, Machine Learning and Natural Language Processing. Using proprietary AI technology with zero third-party dependency, AmyGB.ai’s products are set to revolutionize document heavy business processes by streamlining multiple channels so as to deliver end-to-end process automation. They aim to move towards a paper free, efficient and intelligent process. In addition, whether you're looking for a custom AI IDP application or seeking to integrate IDP solutions into your existing systems, AmyGB.ai has the experience and expertise to help you achieve your goals.

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