An end to end email automation tool that uses deep learning and neural networks to understand context from large unstructured emails using unique pattern recognition algorithms that identify customer intent and auto-respond to queries or support requests with minimum to no human intervention

Intent-illigent


Advanced NLP capabilities combined with Deep Learning Technology can identify intents from the e-mail body using unique Pattern based recognition approach with accuracy of 95%+ Can categorise and tag emails according to business processes Capable of 2-way communication with the CRM: fetching information from and updating the CRM, using entities extracted from the e-mail, and can also generate tickets through the CRM Can also read and process attached documents using proprietary OCR tools, as well as share attachments fetched from the CRM

Accu-rate


Advanced NLP capabilities combined with Deep Learning Technology can identify intents from the e-mail body using unique Pattern based recognition approach with accuracy of 95%+ Can categorise and tag emails according to business processes Capable of 2-way communication with the CRM: fetching information from and updating the CRM, using entities extracted from the e-mail, and can also generate tickets through the CRM Can also read and process attached documents using proprietary OCR tools, as well as share attachments fetched from the CRM

Human-oid


Resembles human like behavior in understanding large unstructured mails and identifying customer intent. Identifies relevant entities and extracts key customer information to communicate with the CRM for purpose of validation or fetching information in order to draft auto-responses. Can function as a virtual sales assistant, using analytical models to intelligently cross sell or upsell products

Integrations

Mailera Integrations

Functional Capabilities



There are 6 ways in which Assisted Closure offers functional
superiority and distinct advantages to its users:



SCALE

Δ

SPEED

δ

VALIDATION

ε

ACCURACY

STEEP LEARNING CURVE

LIMITED DATA REQUIREMENT

Milestones

  • 10+
    Clients in 6 months of launch
  • 6
    Integrations
  • 3,00,000+
    Tickets solved per month
  • 1M
    Tickets solved till date
  • 200K
    Man hours saved
  • 98%
    Accuracy achieved

Advantages of Mailera 2.0

  • Improves Productivity

  • Increases Operational Efficiency

  • Increases Quality

  • Enhances Customer Delight

  • Reduces Time

  • Enjoy Wide Application

  • Optimises Cost

    Help organisations achieve cost efficiency by paying per actuals / volume based subscription fee – pay per email
“The product is really impressive“

The quality of the research done in the area of unstructured text & vision by AmyGB is truly impressive, and the product offering has real potential for impact. They have an excellent team that whole heartedly puts their mind into understanding your business challenges, and deriving innovative solutions to solve them. One of their products, MailERA, has helped us treat every customer like royalty. To see such brilliant research beginning in the area of unstructured text in India is exciting.

Mahesh Krishnamurthy
- Chief business Officer, Mahindra Integrated Business Solutions Pvt. LTD

CLIENTS


We Transform The Businesses Of Our Clients With
Value-Adding, Innovative Solutions

Our solutions have helped our clients connect with their customers and employees in new,
promising ways Here are some of our clients

SUCCESS STORIES


BLOGS

NEWS

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AmyGB.ai - Do More With Less